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FAQ:

What is EURO<26?

EURO<26 is European youth card that is being issued since 1987. Basis of the card is made by group of the discounts or different advantages that is provided by the card to the cardholders, so to all young people younger than 27 years that pay membership fee. In this way we effect to the standard of the young (the discounts consist of all the areas that could be interesting fir the young-transport, food, culture, sports, fashion, clothes, even furniture).

In 1987 the Lisbon protocol was signed between the distributors of 6 national youth cards with a goal to make a discount from one country available to the users from all of the other 6 countries. This principle of reciprocity of the discounts (benefactions) of the cards was used as a base to expand the youth cards throughout Europe and creation of the new association-EYCA (European Youth Card Association) that will deal with coordination of these activities in Europe. Each new country, and it's organization (government, non-government or tourist agency) interested to distribute EYCA cards at the beginning of work signs the Lisbon protocol by witch they can provide the discounts from other countries on their territory, but also their discounts for the users from other countries.

By the beginning of 2003 this association had 60 members from 38 different European countries. Together they have about 4.200.000 users. Since 1991 EYCA was linked to European council and European parliament by special, partial agreement. This agreement is a sign of an effort from the European council to motivate mobility of the young people, and by that to help a creation of so-called European awareness in youth population. Increased movement of young people means that they will meat new cultures and people and it's a base for overcoming misunderstandings and issues from the past. Therefore every organization-distributor of EURO<26 has to organize seminars, summer schools and other ways of socializing of youth from all over the Europe.

How does it look?

There are a few types of cards:

  • CLASSIC EURO< 26 has a form as a credit card. The next description is standardized for all countries: On the right side is a sign of the EYCA (Hercules with the stars) In the middle there are the next data:
    • Serial number (already printed)
    • Date of expiration (365 days since the date of joining, unless the user is turning 27 years, in that case the card is valid until the day of the 27th birthday regardless to the date of joining)
    • Date of birth (important because of the previous)
    • First and last name of the user
    The dates are being written in the next order and form: DAY (XX)/MONTH (YY)/YEAR (ZZ) On a left side is a place for a photo of a user (size of an personal ID) On the back of the card is a commercial space (free design).
  • COMBINED EURO<26 card. Design of the front is as in the previous case (standardized). On a back is a card of some partner firm (for example a scout card or a ferial alliance card)
  • CO-BRANDED EURO<26 card-a combination between a credit card of some bank with EURO card. In this case the design of the front is being changed as necessary. Only fix element is a SIMBOL of the card (Hercules with the stars).

Can a card be used in the name of the child by his parent?

Basically, no! The card is IDENTIFICIONAL, which means that it can be used only by the member (a person which personal data is on the card). But, in the case of the child, it is normal to presume that a 7 year old cannot buy a TV set or a bedroom, so it's on a salesman how would he act in that situation.

What If I go to the restaurant with my friends?

It's in the interest of the restaurant owner to get as many customers as he can, in order to get high bills, so it's in his best interest to give the discount to everyone. But, as in the prior case, he is OBLIGATET to give the discount to the card owner, and everything else is a matter of his will.

How can I be sure that my discount will be granted?

Whit every discount giver we, as an association, have signed a special contract, by witch he is obligated to give a certain discount. But if there is a problem users can always contact EURO. We will get the shop owners attention on the signed contract. Be careful, especially in restaurants or large shops because they could have hired new people (waiters or salespersons) which haven't been informed about all of their duties, so it is better to look for someone in charge and check with him. Anyway, first be sure that you can get a discount and then go shopping!

How can a discount giver be sure that there will be no mistreatment?

First, there is a protective foil that secures the card. All of the cards are printed in Italy. There, the card is being protected, so the safety is at maximum. Basic problem of restaurant owners is in the control of their staff (how can they make sure that their waiters will not report 10 discounts, instead of the 2 real, and then keep the money?). For this problem, there are two solutions:

  • We can print some coupons in our brochure that will be valid in specific restaurant (Example: 6 coupons on one page witch could be presented to the waiter along with the card, so he can later show it to his boss). This option is in expectable to the most discounters because these coupons are printed in the full color with the add and it is being paid.
  • We can give to the discounters a special lists where they can write down all of the card users in their shop, restaurant. If some card user would appear too often or if the discounter had any other reason to doubt the validity of the card, he can call the central office of EURO where is a database of all the users. Then we can call the user and verify if he actually used his card.

What if the user loses his card?

It is possible to get a new card, but a user must pay a penalty fee of 150 dinars The procedure is as following:

  • Buyer comes with the copy of the contract (which he gets when he buys the card) to a certain distribution office
  • Using that contract, which has a date of purchase and an expiration date of the card, new card is being issued (new serial number!!)
  • To make this possible, the new contract is being signed with the user and the card has an expiration period from the old contract
  • In this case, only the new card is being issued, without the handbook

How can I get a list of all of the discounters?

On our euro<26 website you can find a link to the European website. From there you can access to all of the sites of all of our European colleges. On most of the sites you can find a list of the discounters. The right of every user of the EURO<26 is to get in contact with the representative of the EURO<26 in the country where he intends to travel (all of the contacts can be found on the European or on a national website). The representative organization must send a booklet to a user, free of charge, to his home address or to address him to the nearest distribution center in a city where the user will stay. There the user can get a copy of a booklet for a country where he's located.